Terms & Conditions

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Agreement to Terms

By accessing our website or engaging our roofing and restoration services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. New Standard Restoration LLC operates under Illinois state licensing and regulations.

2. Services Provided

New Standard Restoration LLC provides:

  • Residential and commercial roofing services
  • Storm damage restoration
  • Roof repair and replacement
  • Siding installation and repair
  • Gutter installation and maintenance
  • Insurance claim assistance
  • Free inspections and estimates

3. Estimates and Pricing

  • All estimates are provided free of charge
  • Instant estimates are preliminary and subject to physical inspection
  • Final pricing may vary based on actual conditions discovered
  • All prices are valid for 30 days unless otherwise specified
  • Additional costs may apply for unforeseen complications

4. Payment Terms

  • Payment schedules will be outlined in individual contracts
  • We accept cash, check, and major credit cards
  • Insurance deductibles are due upon project completion
  • Late payments may incur additional fees
  • Final payment is due upon project completion and approval

5. Warranties and Guarantees

Our Workmanship Warranty

  • We provide a comprehensive workmanship warranty
  • Material warranties are provided by manufacturers
  • Warranty terms vary by service and materials used
  • Warranty coverage excludes damage from severe weather events

Owens Corning Preferred Contractor Benefits

  • Extended warranty coverage on qualifying systems
  • Access to premium roofing materials
  • Factory-trained installation expertise

6. Limitation of Liability

New Standard Restoration LLC’s liability is limited to the cost of services provided. We are not liable for:

  • Consequential or indirect damages
  • Damage from severe weather events beyond normal wear
  • Pre-existing conditions not identified during inspection
  • Damage caused by homeowner modifications

7. Insurance and Claims

  • We assist with insurance claim documentation
  • Final approval and payment from insurance companies is not guaranteed
  • Customers remain responsible for deductibles and non-covered items
  • We are not responsible for insurance company decisions

8. Project Timeline

  • Project timelines are estimates and may vary due to weather
  • Material availability may affect project schedules
  • We will communicate any delays promptly
  • Force majeure events may extend project timelines

9. Cancellation Policy

  • Customers may cancel within 3 business days of contract signing
  • Cancellation fees may apply for materials already ordered
  • Work already completed will be charged at agreed rates
  • Emergency repairs may have different cancellation terms

10. Dispute Resolution

Any disputes will be resolved through:

  • Direct communication and good faith negotiation
  • Mediation if necessary
  • Arbitration under Illinois state law
  • Illinois state courts have jurisdiction

11. Licensing and Compliance

New Standard Restoration LLC is licensed and insured to operate in Illinois. We comply with all local building codes and regulations. License information is available upon request.

12. Contact Information

For questions about these terms or our services, contact us at:

New Standard Restoration LLC

4675 Bluestem Road, Roscoe, IL 61073

Phone: (224) 302-1177

Email: info@newstandardrestoration.com

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.